Results (
English) 3:
[Copy]Copied!
Good evening. I congratulate you for taking over at this hotel and thank you for your help.This time, I had a disturbance for you to help me restore the deposit to my client who moved out from April, but my client paid the rent until May fourteenth, because the first time your salesman told me that the building would return it about a week after the customer moved out, but the salesman recently did not answer my phone, and I checked directly with the hotel (Mr. Sweet), where she informed me that the deposit refund period usually takes about three to four weeks after the customer leaves. Because you have to wait for the process inside the hotel.I think your sales staff didn't coordinate with other parties to refund the deposit to my customers, which caused a lot of delay in refunds, and when I followed up with the call directly, the hotel was unnerved and transferred the call back and forth.I would like you to expedite the process of refunding your credit card to your customers as soon as they have returned to Japan since they moved out of the hotel, and 85,000Baht must be returned to the customer's company, while 5,000Baht must be returned directly to the customer's credit card.
Being translated, please wait..