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Debate The relationship of customer satisfaction in the service shop. ... With the quality of service of the employee in all 5 factors found that there is no relative to that of the TOP SHOP stores do not have the staff to conduct business as its main activity, but the store's main activity is the sale of goods, such as clothes, shoes, bag, Tiger. Customer satisfaction depends on the item. Which is the subject of the employee's service quality, it is just one component in action. If you want to analyze all the satisfaction should include the 4P, but this is the development on the part of the employees, it is also necessary for the joint venture in the main activities support went well.
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