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3.1.1 evaluation methods: evaluation of training managers will use different methods to judge the results. The efficiency and effectiveness of activities. Senior management will need to know is that successful training programs, and for them to assess the different elements and factors. Costs and benefits in deciding whether to continue or not. I use a five-tiered approach ' defined by Jacobs (1988) program evaluation framework in five levels and compare the results with the expected results of the program. For that purpose, the program focuses on 5 different stages as to whether or not there is a five-tiered assessment approach.
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