From past events in our story. The company strongly expressed sorrow for this company have attached a document to a customer. And hope to get a chance again.
Events from the past in terms of problems. The company condolences The company has attached the report to the customer in mind. And hope to get the chance again.
The events of the past in terms of the problem. The condolences. The company has also attached documents, reports, the customer know. And hopefully we will get a chance again!