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English) 3:
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Good communicator especially for verbal communications
Pleasant voice Be a good listener
Attention to details
Efficient. Use of tele-sales call meeting by applying the variety of techniques / skills include
Use tone of voice properly
Apply pause. & probing to really understand propect / customer needs
Acknowledge & show appreciation to their respond by using rephrase / paraphrase
.Check for acceptance and understanding
Summary the meeting.
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